Artificial intelligence is slowly taking over the drive-thru.
Whether you’ve noticed or not, restaurants from Wendy’s to White Castle have been using small amounts of A.I. in their drive-thrus for years.
Wendy’s CEO said the slowest part of the drive-thru is the ordering station. A.I. is able to cut down wait times by automating orders, relieving overworked employees, and filling in the holes at short-staffed restaurants.